The Role of Practitioner- and User-Set Goals in Engagement and Psychological Distress Among Kooth Digital Health Users: Retrospective Analysis.

Résumé

BACKGROUND: Youth and young adult mental health concerns are rising globally, with digital mental health platforms offering a promising solution for accessible support. Among the various features these platforms provide, goal setting and achievement have been shown to positively influence behavior change and mental health outcomes. However, there is limited understanding of how user-set goals compare to those set collaboratively with a practitioner regarding their impact on user engagement and mental health outcomes in digital mental health platforms.OBJECTIVE: The purpose of this study was to examine the relationship between various goal-related variables (eg, the number of goals created and progress in user-set and practitioner-set goals) and user engagement as well as mental health (ie, psychological distress) on a free digital mental health platform. A secondary exploratory aim was to assess how different user-presenting issues were associated with platform engagement.METHODS: We leveraged secondary data from a free, web-based mental health platform for youth aged 10 to 25 years in the United Kingdom that offers goal-setting features, emotional journaling, peer support, asynchronous chat with practitioners, and various self-guided well-being activities. Data included in the analyses were from youth and young adults (mean age 15.84 years, SD 2.88; 522/691, 75.5% female) who engaged with the goal-setting feature and completed both pre- and postengagement psychological distress measures between January 2020 and December 2023. We examined the relationship between user-set goals and practitioner-set goals on user engagement and psychological distress via linear regressions. The impact of different user-presenting issues on engagement was also explored via linear regression.RESULTS: The number of practitioner-set goals created was positively associated with platform engagement (β=.16; P